1

Perform routine workplace duties following simple written instructions

1.1

Routine work instructions and procedures are read and interpreted correctly

1.2

Appropriate lines of communication with supervisors and colleagues are identified and used

1.3

Routine work instructions and procedures are followed in sequence

1.4

Clarification is sought from workplace supervisor when any instruction or procedures is not understood

2

Follow simple spoken instructions

2.1

Spoken instructions are interpreted correctly

2.2

Instructions are responded to promptly

2.3

Clarification is sought from workplace supervisor when any instruction is not understood

3

Communicate with other crew members

3.1

Constructive feedback is encouraged and acted upon

3.2

All crew members are treated with respect, courtesy and sensitivity

3.3

Cultural differences are considered and appropriate language is used in all verbal and non-verbal communication

3.4

Communication is used to develop and maintain positive relationships, mutual trust and confidence

4

Complete workplace forms

4.1

Workplace forms are completed clearly and concisely within designated timeframes

4.2

Assistance is sought to complete workplace forms when necessary

5

Complete work tasks

5.1

Tasks are completed within designated timeframes according to instructions

5.2

Effective questioning is used to seek assistance from other crew when difficulties arise in achieving allocated tasks

5.3

Factors affecting work requirements are identified and appropriate action is taken

5.4

Progress with task is communicated to supervisor as required

Required Skills:

Communicate effectively in the workplace relevant to own work responsibilities

Communicate using maritime vocabulary

Complete relevant workplace documentation

Identify work requirements

Plan work tasks

Process basic workplace forms

Relate to people from diverse backgrounds using culturally appropriate language

Request advice, receive feedback and work with others

Required Knowledge:

Basic spelling, grammar and punctuation to complete basic workplace forms

Communication procedures relevant to the organisation and the individual’s work responsibilities

Standard marine communication phrases

Work health and safety (WHS)/occupational health and safety (OHS) requirements and work practices

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, the required skills and knowledge, the range statement and the Assessment Guidelines for the Training Package.

Critical aspects for assessment and evidence required to demonstrate competency in this unit

The evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the Elements, Performance Criteria, Required Skills, Required Knowledge and include:

being aware of own specific roles and responsibilities

working as part of a team.

Context of and specific resources for assessment

Performance is demonstrated consistently over time and in a suitable range of contexts.

Resources for assessment include access to:

industry-approved marine operations site where general purpose hand/rating skills can be conducted

tools, equipment and personal protective equipment currently used in industry

relevant regulatory and equipment documentation that impacts on work activities

range of relevant exercises, case studies and/or other simulated practical and knowledge assessments

appropriate range of relevant operational situations in the workplace.

In both real and simulated environments, access is required to:

relevant and appropriate materials and equipment

applicable documentation including workplace procedures, regulations, codes of practice and operation manuals.

Method of assessment

Practical assessment must occur in an:

appropriately simulated workplace environment and/or

appropriate range of situations in the workplace.

A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate to this unit:

direct observation of the candidate working effectively as part of a crew

direct observation of the candidate applying relevant WHS/OHS requirements and work practices.

Guidance information for assessment

Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended.

In all cases where practical assessment is used it should be combined with targeted questioning to assess Required Knowledge.

Assessment processes and techniques must be appropriate to the language and literacy requirements of the work being performed and the capacity of the candidate.

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below.

Routine work instructions and procedures may include:

Instruction manuals

Labels

Personnel information, notes, rosters

Signs and symbols

Weather information

Work health and safety (WHS)/occupational health and safety (OHS) policies, procedures and alerts

Workplace forms may include:

Hazard/incident/accident report forms

Personnel forms

Safety reports

Telephone messages

Factors affecting work requirements may include:

Changes to procedures

Competing work demands

Environmental factors such as weather

Equipment/technology breakdowns

Other work demands

Resource issues